Friday, April 25, 2025
1. The 110 Steps to Communication (Why Most Speakers Suck)
Most people sound like they’re reading a mortgage disclosure. Then they wonder why nobody remembers a thing.
Phillips broke it down into 110 steps—body language, pauses, facial expressions, vocal variety, and more. Here’s your quick-start checklist:
- Feet: Plant them like you mean it. No escape artist vibes.
- Pace: If you talk faster than a TikTok ad, slow down. If you’re slower than Monday morning underwriting, speed up.
- Pauses: Stop filling every gap with “um.” Let the silence work.
- Expressions: Hit your punchline with your face, not just your mouth.
- Volume & Tone: If you sound the same all the way through, you’re background noise.
Pro tip: You don’t have to master all 110 steps at once. Tackle a few, see results, then layer on more. I keep the chart by my webcam—not for decor, for accountability.
2. Dopamine Hooks: Stop Being Ignored
If your first line doesn’t make people pay attention, you’re invisible.
You need dopamine hooks—openers that get your audience curious, even a little bit excited. Try:
- “Most people mess this up—and it’s costing them thousands.”
- “You won’t believe how simple this is.”
- “Here’s what nobody tells you about follow-up…”
If your intro wouldn’t snap a distracted salesperson out of a phone scroll, rewrite it.
Dry humor? If your hook is, “Today we’ll discuss communication frameworks,” congrats, you just invented sleep.
3. The Storytelling Framework: No More Snoozefests
Stories = connection. Bullet points = forgotten. Here’s the framework:
- Context: Set the scene (“It’s 4:59pm, the deal’s dying…”)
- Emotion: Share what you felt (“Stomach drop, heart racing…”)
- Conflict: What went wrong? (“No response. Panic mode.”)
- Resolution: What changed? (“Human follow-up wins.”)
Don’t just drop facts—tell stories people will quote.
4. The JP Spice Rack: Add Flavor to Your Delivery
Stop serving plain toast. Phillips’ “spices” are:
- Pauses that make people lean in
- Emphasizing words that matter
- Playing with volume, tone, and rhythm
- Tossing in unexpected laughs or eyebrow pops
Metaphor time: Don’t serve oatmeal without salt. Spice up your message.
5. Neuro-Substances: Don’t Just Inform—Make People Feel
It’s not just what you say—it’s how you make people feel. Blend these into your delivery:
- Dopamine: Give a reward to chase.
- Oxytocin: Build connection.
- Endorphins: Use humor and energy.
- Serotonin: Show authority, stay calm.
- Adrenaline: Add urgency, show what’s at stake.
Don’t just inform. Trigger the brain’s “buy” chemicals.
Final Takeaway
Most people will read this, nod, and do nothing. Not you.
Pick one thing—a better hook, a killer story, a pause, an eyebrow raise. Use it this week.
If you want the full 110 Steps cheat sheet—or want your next speech script roasted—hit me up.
No AI-speak. No fluff. No B.S. Just real, punchy, human writing—because the world has enough robots.
- Keith Goeringer
Referral Boss ©2024